Update Wednesday 1st July, 2020
Update from the Swim Centre Manager (Wednesday 1st July, 2020):
STARplex Swim School is back!
STARplex is thrilled that we are fortunate enough to welcome back all of our Swim School and Squad families from the beginning of Term 3 2020, Monday 20th July.
South Australia has done a particularly remarkable job in its response to COVID-19 and this has allowed us to resume lessons without major restrictions in terms of scheduling, class sizes and importantly convenience to our valued families and students.
Our pools have now been open on a limited basis for many weeks which has allowed us to slowly re-integrate customers to the centre. Additionally it has given us additional opportunity to work diligently to ensure we are meeting government requirements and just as importantly providing an environment that ensures our customers health, safety and hygiene is our top priority.
Important information for our families for the resumption of Swim School is detailed below so please take the time to read everything carefully prior to returning to STARplex.
All Swim School and Squad bookings pre COVID-19 closure have been retained, so all students will continue in their same class at the same time as they were previously assigned to.
If you need to confirm your time and day please contact us via email at firstname.lastname@example.org or on 8522 0622.
We will do everything we can to provide students with the same instructors they had before.
However this is not possible with all classes and naturally there will be some changes, we will strive to ensure consistency going forward to make integration back into lessons is as easy as possible for our students.
Direct Debits will resume from Monday 20th July depending on your payment cycle. If you need confirmation of your payment date please contact us via email at email@example.com or on 8522 0622.
All previously accrued make-up lessons have been retained on our system and can be booked as of Monday 27th July.
Showers, change rooms, changing tables and toilets are all open and available to all families.
We will have additional Swim School Supervisors on pool deck. This will ensure our families are assisted integrating children back into classes, conducting assessments to ensure children are progressing as expected and answering any questions you may have.
STARplex Swim School Team